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Important: use this option as a last resort only if none of the above steps help and you are only using Intermedia Hosted Exchange in Outlook. Option 5: Modify Hosts file to point to Intermedia IP To roll back to the previous Outlook version, see this Microsoft article and follow the steps from there. Option 4: Revert to an earlier version of Office 2016 For end-users: My Services > ActiveSync.For Account Administrators: HostPilot® Control Panel > Users > user in question > Exchange > ActiveSync.To find the user's Domain\Username, please navigate to: When prompted for the password, try entering your user's domain\username instead of the mailbox email address and hit Ok.
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Option 3: Use Domain\Username instead of UPN in the password prompt Note: file may look something like this: f0a4256167a8597a89das6hf01c6bb1b - Autodiscover.xml
Locate the file that ends in Autodiscover.xml. Next navigate to %LocalAppData% > Microsoft > Outlook. Enter the mailbox username and password when you get the password prompt. Run the SaveCredentials.exe as administrator. Please upgrade the outlook database message in outlook 2016 for mac windows#
Navigate to Control Panel > Credential Manager > Windows Credentials > Remove/delete any records with the users mailbox address. Option 2: Manually Update/Add the mailbox credentials to Credential Manager & re-build the Autodiscover.xml file Note: you may be prompted once to enter the user's credentials. Please upgrade the outlook database message in outlook 2016 for mac download#
Note: to perform the steps above automatically download and run the AutodiscoverFix.reg file.
Enter the name of ExcludeExplicitO365Endpoint and value of 1. Note: if the Autodiscover key is missing, you can create it by making a right-click on Outlook key, select New, then select Key, and name it as AutoDiscover. Navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\AutoDiscover. Note: you can skip this step, however, we highly recommend backing up the registry before you proceed to modify its entries. Open regedit: to do so, click the Start button and then in the Start Menu, either in the Run box or in the Search box, type regedit, and press Enter. Important: back up the registry first and be careful when making any changes to it as any incorrect action may result in the OS crash. Option 1: Edit the registry key to ExcludeExplicitO365Endpoint Try any of the options described below and contact Support if you need assistance with it. 
There are several workarounds that help resolve the issues.
Messages sent out from your Outlook get delivered to recipients as they would have been sent from address. Please upgrade the outlook database message in outlook 2016 for mac full#
Outlook is prompting for another mailboxes' credentials that you only have full access to. You get The name could not be matched to a name in the address list error. You get the Your Mailbox Has been temporarily moved on Microsoft Exchange Server error. 
Outlook keeps endlessly prompting for the mailbox password. If you are affected by it, you may experience any of the following symptoms: We have identified an issue with recent builds of Outlook 2016. 2017 and later versions users affected by the recent Microsoft bug revealed in October (version 1809, builds 10827 and higher). Important: all workarounds described in this article apply to Outlook 2016 version.
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